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Novel Coronavirus Infection (COVID-19)
- Enhance & strengthen the testing system(As of August 8)
- Issuing of the Fukuoka Special Corona Alert(As of July 22)
- Issuing of the Fukuoka Corona Alert(As of July 6)
- Regarding to the lifting of the “Fukuoka Corona Alert” (As of May 31)
- Period for Preventing the Re-Spread of Infection has ended but the Fukuoka Corona Alert is still in effect(As of April 8)
※Click here for information until March 2022
Enhance & strengthen the testing system(As of August 8)
Easy Japanese [PDFファイル/377KB]
English [PDFファイル/319KB]
Chinese [PDFファイル/294KB]
Korean [PDFファイル/358KB]
Thai [PDFファイル/583KB]
Vietnamese [PDFファイル/388KB]
Nepali [PDFファイル/727KB]
Indonesian [PDFファイル/314KB]
Issuing of the Fukuoka Special Corona Alert(As of July 22)
Issuing of the Fukuoka Corona Alert(As of July 6)
Regarding to the lifting of the “Fukuoka Corona Alert” (As of May 31)
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Period for Preventing the Re-Spread of Infection has ended but the Fukuoka Corona Alert is still in effect(As of April 8)
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"5situations" that increase the risk of infection
(1)Social gatherings with drinking alcohol
(2)Long feasts in large groups
(3)Conversation without a mask
(4)Living together in a small limited space
(5)Switching locations
1. Practice “new norms”
Depending on the behaviors of each person, all the efforts made so far could come to naught. Practice “new norms” to prevent the pandemic, such as the following three basic measures: (1) Ensuring social distancing; (2) Wearing a mask; and (3) Washing hands.
* “New norms” are practices required to prevent droplet infections, contact infections, and short-distance conversations, such as avoiding the three Cs, washing and disinfecting hands, wearing a mask, practicing good cough etiquette, social distancing, going out in a small group during off-peak hours, and sitting side by side during meals instead of face to face.
Also, be aware of the following cautions to prevent heat stroke.
・ Be careful when wearing a mask in high-temperature and -humidity environments.
・ When wearing a mask, hydrate yourself frequently even if you are not thirsty.
・ If you can keep a sufficient distance (2 meters or more) from others outdoors, remove the mask.
・ Take a break without wearing a mask in a place where you can keep a sufficient distance from others.
2. Things to watch out for in daily life
Common causes of cluster COVID-19 cases are, in particular, poor ventilation, a crowded space, and a place where a large number of unspecified people are likely to come into contact. Avoid gathering in a space with poor ventilation that is likely to be crowded with people.
2-1. Hand washing
Hand washing is important before anything else. Wash your hands with soap or alcohol disinfectant frequently, in particular when coming home, before and after cooking, and before meals.
2-2. Cough etiquette
If you cover coughing or sneezing with your hand, you may contaminate doorknobs and other objects you touch with a virus, resulting in transmitting infection to others. When coughing or sneezing, cover your mouth and nose with a mask, tissue, handkerchief, or sleeve to prevent the spread of infection to others.
3-1. When going out3. Things to watch out for when going out
When going out, using stores or facilities or participating in events, be aware of the following cautions to prevent infection.
3-1. When going out
If you have symptoms such as fever, refrain from going out.
When going out, practice “new norms,” such as wearing a mask and disinfecting your hands. Pay close attention to the infection status at your destination and act carefully according to circumstances.
In tourist areas, ensure social distancing.
3-2.When using stores and facilities
If you have symptoms such as fever, refrain from going out, including using facilities.
Before using a facility, install the Contact-Confirming Application “COCOA.” If the facility manager requests contact registration to prevent the spread of infection, comply as much as possible.
When using a facility where a large number of unspecified people gather, wear a mask in principle unless you need to prevent heat stroke or other physical risks and be sure to practice “new norms,” such as frequent disinfection and washing of hands. Avoid the so-called three Cs (Crowded places, Close-contact settings, and Confined and enclosed spaces) even when entering, exiting, taking breaks, and waiting.
3-3.When participating in an event
If you have symptoms such as fever, refrain from participating in events.
Before participating in an event, install the Contact-Confirming Application “COCOA.” If the event organizer requests contact registration to prevent the spread of infection, comply as much as possible.
When participating in an event, wear a mask in principle unless you need to prevent heat stroke or other physical risks. Be sure to practice “new norms,” such as frequent disinfection and washing of hands.
When participating in an event, avoid the so-called three-Cs, (Crowded places, Close-contact settings, and Confined and enclosed spaces) even when entering, exiting, taking breaks, and waiting and refrain from interacting with others in such environment.
Before and after participating an event, act appropriately to prevent infection at the destination or while traveling (for example, avoid risky behavior at a party, etc.).
4.COVID-19 Contact-Confirming Application (COCOA)
The Ministry of Health, Labor and Welfare has developed the COVID-19 Contact-Confirming Application (COCOA*) to help prevent the spread of COVID-19. This contact-confirming application allows you to be notified of the possibility of unknown contact with an infected person.
* COVID-19 Contact Confirming Application
Google Play![]() |
APP Store![]() |
Install the contact-confirming application to protect yourself, your loved ones, your community and society.
For details, see “COVID-19 Contact-Confirming Application (COCOA),” which opens in a new window.
5.Consultation on general matters and medical examination
5-1.Fukuoka International Medical Support Center
○ If any of the following applies, please contact the Fukuoka International Medical Support Center immediately.
- You have any severe symptom, such as difficulty in breathing (dyspnea), strong fatigue (malaise), or high fever.
- Types of people who are prone to becoming severely ill** and have relatively mild cold symptoms, such as fever and cough.
- A person other than the above who has a relatively mild and persistent cold symptom, such as fever or cough. (If the symptom persists for 4 days or more, be sure to consult the center. There are individual differences in symptoms, so if you think you have a strong symptom, please contact the center immediately. The same applies to those who have to continue taking antipyretics, etc.)
○ If you have a cold symptom, such as fever or cough, do not see your doctor directly but be sure to consult by phone in advance.
Supported languages | English, Chinese, Korean, Thai, Vietnamese, Indonesian, Malay, Tagalog, Nepalese, Spanish, Portuguese, German, French, Italian, Russian, Khmer, Burmese |
Reception hours | Open all year round (open 24 hours a day, 365 days a year) |
TEL | 092-286-9595 |
Easy Japanese [PDFファイル/586KB]
Chinese [PDFファイル/639KB]
Korean [PDFファイル/566KB]
Thai [PDFファイル/563KB]
Vietnamese [PDFファイル/593KB]
Nepali [PDFファイル/751KB]
5-2.Fukuoka Multilingual Assistance and Information Center (MAIC)
If you have any problems or want to collect information, first consult the Fukuoka Multilingual Assistance and Information Center. You can speak in your own language.
TEL | 0120-279-906 |
Reception hours | Every day (except December 29 to January 3) 10時00分 to 19時00分 |
Supported languages | Japanese, English, Chinese, Korean, Vietnamese, Nepalese, Tagalog, Indonesian, Thai, Burmese, Portuguese, French, Khmer, Mongolian, Russian, Malay, Spanish, German, Italian |
6. Discrimination
Due to anxiety over and prejudice against those with the novel coronavirus, human rights violations, such as slander and discriminatory treatment, have occurred against infected persons, medical workers, people who maintain social functions, and their families.
Heartless words and deeds and discrimination are absolutely unacceptable. We would like to ask you to act calmly based on reliable information, never to go along with such acts.
Related contents
March 4th:Notice to all prefectural residents and businesses in regards to the continuation of the Prefectural Government’s request
February 26th:Regarding to Fukuoka prefecture’s lifting of emergency measures and measures to be taken thereafter
February 2th:Regarding to the extension of the state of emergency declaration
January 14th:Emergency measures in response to the spread of COVID-19
January 08th:Message from the Governor regarding to COVID-19
December 24th:Request on spending New Year’s Holiday
December 12th:“Fukuoka Corona Alert” and the counter measures for the future
August 20th:Regarding to the “Fukuoka COVID-19 Alert” and from now on
August 5th: “Fukuoka Corona Alert” and the counter measures for the future
July 30th:A message from the Governor regarding to novel coronavirus (COVID-19) infections
June 17th:Responses of Fukuoka Prefecture after a state of emergency is lifted (from June 19)
May 29th:Regarding to Fukuoka prefecture’s measures after the state of emergency lifted
May 14th:Request to resident regarding to the lifting of the state of emergency
May 4th:Regarding to the extension of the emergency measures to the spreading of the novel coronaviruses (COVID-19) infections
April 13th:Request of business closures
April 7th:Regarding to the emergency measures to the spreading of the novel coronaviruses (COVID-19) infections