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Coronavirus disease (COVID-19) advice for the public

Coronavirus disease (COVID-19) advice for the public

Cases of coronavirus disease (COVID-19) have been confirmed in Fukuoka Prefecture.You can find information about coronavirus (hotlines, measures of protecting yourself and preventing the spread of diseases) on this website.

◆What is the coronavirus? What is COVID-19?
 For details, please refer to WHO's website below;
 Q&A on coronavirus disease (COVID-19) (Opens in a new window)

◆Protecting yourself and prevent the spread of the coronavirus disease (COVID-19)

  • Frequently clean hands by using alcohol-based hand rub or soap and water.
  • When coughing and sneezing cover mouth and nose with flexed elbow or tissue – throw tissue away immediately and wash hands.
  • Avoid going to school or work if you have a fever.

For reviewing correct way to wash your hand, and "Coughing manners", please watch the movie below (Fukuoka Internet TV channel)

◆Consultation in foreign languages
If you have the following symptoms call the hotline below;

  • A cough or a fever of over 37.5℃(99.5°F) for more than 4 days
    *More than 2 days for elderly people and people with chronic or pre-existing illnesses.
  • If you feel tiredness or breathless

凡出现以下症状者,请立即拨打"不会日语人士专用电话"。

  • 咳嗽或者体温高于37.5℃(99.5°F)的情况持续4天以上者
    *老年人或者患有基础疾病的人,上述症状持续2天以上就需咨询
  • 出现乏力,呼吸困难现象者

つぎの 症状(しょうじょう)があるひとは、したの番号(ばんごう)に、電話(でんわ)してください。

  • せきや 37.5℃(99.5°F)より たかい ねつが 4日より ながく つづく ひと
    ※年齢(ねんれい)のたかい ひと、病気(びょうき)がある ひとは 2日より ながく つづく とき
  • とても からだが つかれていたり、 いきが くるしい ひと

Multilingual Medical Information Service Call Center:

  • Phone: 092-286-9595
  • Hours of Operation: 24 hours, 365 days
  • Supported Languages (17 languages total):
  • English, Chinese, Korean, Thai, Vietnamese, Nepali, Tagalog, Indonesian, Portuguese, German, Russian, French, Spanish, Italian, Malay, Burmese, Khmer
  • Fee: Free (telephone fees charged separately)

TRAVEL SUPPORT Kyushu/Yamaguchi CALL CENTER:

  • Phone: 092-687-6639
  • Hours of Operation: 24 hours, 365 days
  • Supported Languages (17 languages total):
  • English, Chinese, Korean, Thai, Vietnamese, Nepali, Tagalog, Indonesian, Portuguese, German, Russian, French, Spanish, Italian, Malay, Burmese, Khmer
  • Fee: Free (telephone fees charged separately)

*You may be told to visit a hospital. Wear a mask when going to the hospital, and avoid using public transport such as trains, buses or taxies.

◆Links
About current situation in Japan, please check the websites below;

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